I wanted to write about your excellent service regarding my move from Washington DC, in the US to Quito in Ecuador. I know it is not an easy task to move a household container oversee and go through the customs within the time frame.
With your continuous support and communication, I was able to prepare the inventory list properly and packed them in the way required by the custom in Ecuador. You responded to me right away whenever I had questions. Without knowing the accurate information, I would have had many problems in the unforeseeable condition.
I heard that the custom office at the Port of Quayaquil was closed for a week for the holiday season of the new year. However, you were able to work out the issue and transport the container in a timely manner so that there was no additional storage cost. It was a great work and a tremendous amount of effort that your team showed.
I also wanted to thank Carmen Paez for her sincerity and professionalism for the whole paperwork process that she had to do here in Quito. She was very dedicated to complete the work at her best. She even came to my apartment to manage the whole unloading process and supervise her crew effectively.
It was great work for your team. I would highly reommend your firm to anybody for future international move.
Thank you so much and I hope that your business propsers for the years to come.

Only Christ,

Ted Yim

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