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Paul is without a doubt one of our best friends here in Cuenca because of the relationship forged by the excellent job he did with shipping our household goods from Texas to Guayaquil, then moving them to Cuenca and into our apartment. And all that after the container was stuck at the port after a successful inspection during the lockdown. Turns out he talked a customs friend into a document that released it so we could live in our apartment we had rented and leave the hotel. We paid one price, he guaranteed our shipment’s safety, we oversaw the inspection with him and then went to lunch. We allowed him to do his expert job and we followed his instructions on the front end and were not disappointed. His experience will guide you to a successful shipment. We can’t say enough positive about Paul Wilches at paulw@relocationservicesofecuador.net, 098-721-3242. If you have any private questions about our experience, please contact us at marshallandnadinedevall@gmail.com.

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Paul Wilches and his assistant Nathaly are the best – extremely professional, knowledgeable, and very personable. They both also speak beautiful English, if that’s necessary for you. I had my container packed and taken to the port of San Pedro, CA four days before I left Los Angeles this past Aug 17. The ship docked in GYE and my goods cleared customs a month later. All my stuff was brought into my apartment on Sept 22. Everything happened exactly within the timeframe Paul said it would, without a hitch. I had to set up a bond because I didn’t have my temporary residence visa when I got here, and Paul accompanied me to the bank, notary, everywhere I had to go. He and Nathaly did everything for me. If you follow his instructions exactly as he tells you, you will have no problems at all. At the end of the process, which for me began in June when I made my first phone contact with him, I considered him a friend. I know I can call on him for absolutely anything I need, whether related to moving or not. I invite you to contact me at hunter.jenniferj@gmail.com or on Magic Jack/whatsapp at 310-463-1828 if you have any questions at all re: pricing, process, etc.

FROM GRINGOPOST RECOMMENDATION

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Paul and his team of professionals have performed the impossible for my mother! Personal care in moving her 12500 pounds from Cuenca to the US in the time of Covid! Included in the load of valuables were antiques, a grandfather clock, a baby grand piano, and of course China and crystal.  Although the load passed through the hands of Ecuador’s customs bureau in Guayaquil, Paul’s team was on site and taking photos and I believe prevented breakage and loss.

The estimate Paul provided was almost exact. The fees we paid to US and EC authorities were as predicted. The packers hired in Cuenca were professional, skilled, and worth every penny. New packing and boxes were used.

The timing of the arrival at the final destination was early, but Paul and his team were able to adjust delivery to accommodate our needs.

Finally, this journey is an important one for any expat.  The care Paul took helping my mother find a way, to move not just her belongings, but even her own travel, during this very challenging time we cannot thank him enough for.

We strongly recommend Paul and his team to any US or Ecuadorian transiting between the two countries. Additionally, if Paul says he can do it. He can.

Most of all,

Michael Worthington <m.worthington@me.com>

FROM ECUADOT TO US