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From the first inquiry by phone they help you understand the process, and walk you through each step so that there are no surprises along the way. Paul insists on having a conversation with every potential client, so they understand the scope of the project and he can get a clear idea of what they are looking for and advise them on their best course of action.
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My wife and I recently moved to Salinas, Ecuador. Don’t be fooled into thinking it is an easy thing to do, but we were fortunate to have the services of Paul Wilches and his team at relocationsevicesofecuador.net to make the shipping of our household goods as smooth as it could have been. They guided us through the entire process, calling on the phone and staying in touch with email to work through all of the details. Paul met us in Salinas and his team unloaded our goods and brought them up to the eighth floor into our new home. All of our goods arrived undamaged.
Muchas gracias to the entire team, Ray and Gisela Buen
«My experience with Relocation Services of Ecuador was wonderful. From our first meeting, when I was just gathering information and trying to decide if I wanted to bring a container to Ecuador, Paul was extremely helpful. He provided me with a wealth of information, including rough estimates of the timeline and the costs. Once I finally decided to bring a container, I knew that I was going to use this company.
The packing and loading of the container in the States were the only things that I had to take care of. Everything else, including meeting with customs in Guayaquil and bringing the contents of the container into my apartment, was handled by Paul and Nathaly. They were always available to answer any questions that came up during the process. The estimates they gave me were aligned with the actual costs. My container arrived in Cuenca within the original timeline. Everything was delivered to my apartment the same day it was released from customs. I couldn’t be happier with the services they provided and would gladly recommend Relocation Services of Ecuador to anyone».
“Paul, Nathlay, and Carmen of Relocation Services of Ecuador did an amazing job organizing and shipping our belongings. Not only did they provide all the details we needed upfront, they went out of their way to ensure our container was at our house on the exact date we needed it, even though there was a snafu with the container company. They were there for us every step of the way and it was great to be able to know that we could count on them to keep our belongings safe as well as avoid any surprises along the way. I highly recommend Relocation Services of Ecuador”.
Client from United States