About Us

Our Mission

Welcome to Ecuador, the «Land of Eternal Spring.»

RSE works to eliminate the worries and nightmares of getting your cherished belongings to Ecuador.We trust you’ll find Ecuador a multifaceted country of real freedoms. If you have decided, or are deciding, to make Ecuador your home, the team at Relocation Services of Ecuador (RSE) can help you.

There are many questions Americans have when moving to Ecuador. One of those is, «How do I get my household goods to Ecuador, and what can I bring?» The team at RSE will answer these questions.

You may hear horror stories about some Expats’ experiences trying to ship their personal items to Ecuador—stories like:

  • Having their items stuck in customs in Guayaquil for months, having to pay $60 a day storage fees and ending up with the storage fees being more than the original shipping costs
  • Putting up container deposits of $700 to $2000 and not having it returned
  • Being told it would cost $9,000, to end up being charged $14,000 to $16,000.

Our Vission

RSE plans to continue its mission in being the very best container/cargo shipping option for its customers in or from anywhere in the world, and shall see to it that its shipping resources and partners as well as employees will collectively and synergistically serve our customers the world over, with the same trust and reliability that has defined our company since its own origins.

Offering Expats Peace of Mind for Eight Years

When you consider living in Ecuador, there are many factors to take into consideration: climate, housing, culture and transportation. Not just the mode of transportation to get you to the country, or for you to get around once you arrive, but shipping your personal belongings so you can have the comforts of home while living abroad.

There are many people who attempt to ship their personal belongings into the country themselves, but quickly learn that while you may save a few dollars on the front end, you could find yourself paying thousands of dollars on the back end dealing with issues you weren’t aware of when it arrives in port. Hiring a reputable company with the knowledge, expertise and contacts, who does it day in and day out and understands customs laws, is a far better way to go.

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Since November 2009, Paul and his team have successfully shipped over 500 containers into Ecuador until September 2017. They average between 5 and 6 containers each month. When you consider they manage the process from start to finish, that’s a lot of paperwork (from your home in origin country to your door anywhere in Ecuador) !

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From the first inquiry by phone they help you understand the process, and walk you through each step so that there are no surprises along the way. Paul insists on having a conversation with every potential client, so they understand the scope of the project and he can get a clear idea of what they are looking for and advise them on their best course of action.

Once you have all the proper documentation, Paul helps you determine the appropriate size container for your household goods. There are three sizes for containers:
20’ container – 8’ wide x 8’ high x 20’ long – fits the contents of a two bedroom apartment.
40’ container – 8’ wide x 8’high x 40’ long – fits the contents of an average three bedroom home.
40’ HC container – 8’ wide x 9’ high x 40’ long – is the largest container offered, and it’s the exact same price as a 40’ standard container to ship.

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“We don’t leave the office at the end of the day until every question has been answered satisfactorily for our customers. We pride ourselves on our communication. We push ourselves to offer the highest level of customer service to our clients.”

If you are thinking about shipping a container of goods to Ecuador, first and foremost it’s a good idea to understand what you are NOT allowed to bring with you.
1. Firearms, explosives or munitions of any kind – it will be considered contraband and could lead to a jail sentence.
2. No motorized vehicles, cars, motorcycles, scooters, golf carts, jet skis, etc.
3. No more than 10 bottles of liquor
4. No regular filament lightbulbs
5. No cash, gold or silver bars, etc. – all of this must be brought in through the proper channels
6. Food stuffs – you can pack your leftovers (what would normally constitute the contents of a pantry) but you can’t bring 40 cases of baked beans, for example.

To assist in making this process as painless as possible, Relocation Services of Ecuador provides a detailed inventory spreadsheet that you can use.
Relocation Services of Ecuador have delivered containers all over the country including Cuenca, Quito, Salinas, Vilcabamba, Cotacachi, Loja, Olon, Puerto Lopez, Puerto Cayo, Santa Marianita, Manta, Crucita, Jama and even the Amazon. They have a team on this end that will unload your container for you, a personal service that is included as part of the package.

 

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Many people might think that shipping a container is too expensive and they look at replacing all of their household items once they get here, but check out the comparison chart above which shows the average cost of an appliance in the US vs. buying it new in Ecuador.
As you can see, just in the cost of replacing five major appliances, you could have brought a 20’ container to Ecuador with all of your belongings. Another consideration is that furniture made in Ecuador is made for Ecuadorian sized people, and can be uncomfortable for average Americans, unless you have it custom made which can be expensive.

testimonials

raygiselabuen@cox.net

My wife and I recently moved to Salinas, Ecuador. Don’t be fooled into thinking it is an easy thing to do, but we were fortunate to have the services of Paul Wilches and his team at relocationsevicesofecuador.net to make the shipping of our household goods as smooth as it could have been. They guided us through the entire process, calling on the phone and staying in touch with email to work through all of the details. Paul met us in Salinas and his team unloaded our goods and brought them up to the eighth floor into our new home. All of our goods arrived undamaged.

Muchas gracias to the entire team, Ray and Gisela Buen

Experience

«My experience with Relocation Services of Ecuador was wonderful. From our first meeting, when I was just gathering information and trying to decide if I wanted to bring a container to Ecuador, Paul was extremely helpful. He provided me with a wealth of information, including rough estimates of the timeline and the costs. Once I finally decided to bring a container, I knew that I was going to use this company.

 

The packing and loading of the container in the States were the only things that I had to take care of. Everything else, including meeting with customs in Guayaquil and bringing the contents of the container into my apartment, was handled by Paul and Nathaly. They were always available to answer any questions that came up during the process. The estimates they gave me were aligned with the actual costs. My container arrived in Cuenca within the original timeline. Everything was delivered to my apartment the same day it was released from customs. I couldn’t be happier with the services they provided and would gladly recommend Relocation Services of Ecuador to anyone».

Joyce Cymerman

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