De: Charley Waters <charleywaters1@gmail.com>
Enviado: domingo, 4 de enero de 2026 9:39
Para: Paul Wilches <paulw@
Asunto: Apologies and testimonial attached
When we decided to ship our most important belongings to Ecuador from our home in Manitoba, Canada, we were not overly optimistic. But from the first contact with Mr. Paul Wilches at Relocation Services of Ecuador (RSE), our minds were put at ease. Firstly, Mr. Wilches knew, or took the time and effort to find, where Manitoba, Canada is on the map. He knew about postal codes, provinces, federal and provincial government rules and regulations, and distances across the country. He did not operate under the misapprehension that Canada is identical to the United States.
Our Spanish-speaking and comprehension was not good. No problem for RSE and Mr Wilches! Every person we worked with understood English and could communicate with us. Mr. Wilches made himself available 100%, every day. Every question we had, he responded with a thorough, thoughtful explanation. His attention to detail and his endless patience make RSE likely the most professional shipping company in the whole country of Ecuador.
Even once we were settled in Ecuador and were struggling a little with cultural change and bureaucratic challenges, he was there to help us. And this was far, far beyond his role as a shipping expert. Mr. Wilches and his colleagues at Relocation Services of Ecuador are consummate professionals. We cannot recommend them highly enough. You can trust your most precious items to arrive in Latin America under the care and supervision of Relocation Services of Ecuador and Mr. Paul Wilches.
John and Charley Valentine
